Product Policy

Shipping Information

We offer free standard shipping on all orders over $50. Orders are processed and shipped within 1-2 business days. Depending on your location, shipping times vary between 3-7 business days.

You can select your carrier of choice between USPS, UPS, and FedEx. Rates from each provider will be available at checkout.

International shipping is not supported at this time.

• Standard Shipping (3-7 business days) – Free on orders over $50
• Expedited Shipping (1-3 business days) – Additional fee applies

Warranty Information

Our warranty covers defects in materials and craftsmanship under normal use.

• Duration: The warranty is valid for 6 months from the date of purchase.
• Coverage: It includes repair or replacement of defective items, at our discretion.
• Exclusions: The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs.

Return Policy

If you're not satisfied with your purchase, you can return items within 30 days of the purchase date for a refund. Items must be unused, in their original packaging, and in resalable condition.

• Items must be returned within 30 days of the purchase date.
• Products should be unused and in original packaging.
• Refunds are processed within 14 business days after receiving the returned item.
• Customers are responsible for return shipping costs unless the return is due to our error.

To start a return, contact our support team at support@purposefularmament.com to obtain a return authorization number and return instructions.

Warranty Claims Process

To file a warranty claim, please follow these steps:

1. Contact our customer service team at support@purposefularmament.com.
2. Provide a copy of your receipt or order confirmation email.
3. Describe the defect in detail and include any supporting photos if possible.

Once we receive your claim, it will be evaluated and responded to within 10 business days.